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WHOLESALE POLICIES

OUR WHOLESALE ACCOUNT HOLDERS HAVE ACCESS TO OUR LOWEST PRICING AVAILABLE TO THE MARKET. WE OFFER THESE EXCLUSIVELY AND CONFIDENTIALLY TO DEALERS, WHOLESALERS, GOVERNMENT ORGANIZATIONS, AND INDUSTRY MEMBERS/PARTNERS. THESE PRICES ARE CONFIDENTIAL AND ARE INTENDED FOR YOUR ORGANIZATION ONLY. LACK OF DISCRETION WILL RESULT IN TERMINATION OF YOUR ACCOUNT. 

POLICIES

SHIPPING

SHIPPING WILL BE CALCULATED AT TIME OF SHIPMENT. WE SHIP ORDERS UNDER 25K ROUNDS VIA UPS. ORDERS ABOVE 25K ROUNDS WILL BE SHIPPED VIA LTL FREIGHT THROUGH OUR FRIEGHT PARTNERS. WE RECEIVE PREFERABLE RATES FROM A VARIETY OF CARRIERS. 

MID-ATLANTIC REGION DELIVERY IS ALSO AN OPTION. IF YOUR FACILTY IS LOCATED IN PA, MD, VA, DE, OR NJ WE WILL LIKELY BE ABLE TO DELIVER YOUR ORDER. THIS OPTION WILL BE PRICED SEPERATELY BUT IS USUALLY CHEAPER THAN LTL FREIGHT.

YOUR ORGANIZATION IS ALSO WELCOME TO PICK UP YOUR ORDER AT OUR FACILTY. PLEASE CONTACT US TO SCHEDULE A PICKUP.

ORDER PROCESS

WHEN YOU COMPLETE YOUR ORDER, A MEMBER OF OUR SALES TEAM WILL REACH OUT FOR PAYMENT. WE ACCEPT CARD PAYMENTS (3.5% FEE) AND ACH TRANSFERS. IF YOU PLAN ON PICKING YOUR ORDER UP AT OUR FACILTY OR HAVE US DELIVER, WE ACCEPT TRADITIONAL CHECKS AS WELL. 

OUR STOCK LIST IS UPDATED DAILY. IF WE RUN OUT OF STOCK, YOU ARE MORE THAN WELCOME TO PLACE A BACKORDER. THE BACKORDER WILL SIMPLY HOLD YOUR PLACE IN LINE WHILE WE CATCH BACK UP WITH SUPPLY. A MEMBER OF OUR TEAM WILL REACH OUT WHEN YOUR ORDER IS READY TO SHIP. 

RETURNS/REFUNDS

UNFORTUNATELY, WE ARE NOT ABLE TO ACCEPT REFUNDS FOR PRODUCTS. HOWEVER, IF YOU ARE EXPERIENCING ISSUES WITH OUR PRODUCT, WE WILL MAKE IT RIGHT. 

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